Top sellers

Terms and conditions 

I. Definitions

Terms used in the Regulations mean:

Postal address - name and surname or name of the institution, location in the locality (in the case of a town divided into streets: street, building number, apartment or apartment number;

Price - the gross price of the Goods placed next to the Goods information, not including the cost of delivery of the Goods. Prices of Goods in the Shop are expressed in Polish Zloty and include VAT;

Price list - available at http://strefa-mebli.com/content/15-cennik-dostaw for a list of available delivery options and costs;

Delivery - the type of transport service, including the carrier and the cost, listed in the price list at http://strefa-mebli.com/content/15-cennik-dostaw;

Proof of purchase - invoice, bill or receipt issued under the Act of 11 March 2004 on Goods and Services Tax (Journal of Laws of 2011, No. 177, item 1054, as amended) and other relevant The law;

Client - a natural or legal person or other entity having legal capacity to place an Order in the Store under the conditions set out in the Regulations;

Civil Code - Act of 23 April 1964 Civil Code (Journal of Laws of 2014, item 121, as amended);

Code of good practice - a set of rules of conduct, and in particular the ethical and professional standards referred to in Article 2 5 of the Act of 23 August 2007 on Counteracting Unfair Market Practices (Journal of Laws of 2007, No. 171, item 1206, as amended);

Consumer - A natural person who has the ability to take legal action, placing an Order for a purpose not directly related to his business or profession;

Customer Account / Account - space provided to the Customer within the Shop in accordance with the Terms and Conditions, allowing the Customer to use the functionality of the Store after registering on the Shop (after creating a login and password);

Cost of Goods Delivery - Charges for delivery of the Goods to the Customer;

Shopping Cart - a list of products made up of the products offered in the store based on the customer's choices;

Place of issue - postal address or point of delivery indicated in the order by the Customer;

Moment of issue of the item - the moment when the customer or a third party designated by him to take possession of the item;

Payment - the method of payment for the subject of the contract and delivery listed at http://furnituremadej.uk/gb/content/12-delivery-maps

Product - the minimum and indivisible quantity of items that can be the subject of the order and which is given in the seller's shop as a unit of measurement when determining its price (unit price);

Subject of the contract - Goods and supplies subject to the contract;

Pickup Point - the place of issue of the item not the postal address listed in the statement made available by the Seller in the store;

Regulations - this document defining the rules of entering into sales contracts and the rules of providing and using the services offered by the Seller through the Customer's Shop. The Terms and Conditions define the rights and obligations of the Customer and Seller. As regards services provided electronically, these Regulations are the regulations referred to in art. 8 of the Act of 18 July 2002 on providing services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended);

Shop - online store, run by the Seller at the Internet address: www.strefa-mebli.com, enabling you to place orders;

Seller - Furniture Zone Daniel Madej, 34-144 Izdebnik 465, NIP 551-220-82-32

System - a team of interoperable information and software devices that provide processing and storage, as well as sending and receiving data over telecommunication networks using a network-specific type of terminal device, commonly referred to as the Internet;

Goods or Goods - Products offered by the Seller for sale available at the Internet Shop;

Deadline - the number of days listed on the product card or 21 days

Sales Agreement - Contract for the sale of Goods within the meaning of the Civil Code, concluded using the Store between the Seller and the Customer;

Distance agreement - contract concluded with the Consumer without simultaneous physical presence of the parties, exclusive use of one or more means of distance communication;

Consumer Rights Act - Law of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827);

Order - a declaration of will placed by the Customer through the Store, clearly identifying: type and quantity of products; Type of delivery; payment method; The place of issue of the item, the customer's data and directly aiming to enter into a contract between the Customer and the Seller.

II. General terms

Information provided on the Shop website does not constitute an offer within the meaning of the Civil Code. They are a call for customers to submit their offers.

Seller reserves the right to limit the quantity of ordered goods offered at the Shop at promotional prices.

All Clients are prohibited from sending content that is illegal or contrary to the principles of social coexistence.

The seller is obliged to provide the service and deliver the item free of defects.

The Seller does not give the Customer a guarantee within the meaning of art. 577 of the Civil Code, but informs about known guarantees provided by third parties for products in the Store.

Confirmation, access, consolidation, securing of all relevant provisions of the agreement in order to gain access to this information in the future takes place in the form of:

Confirmation of the Order by sending to the Customer's e-mail address: order, information on the right of withdrawal, links to self-download rules and withdrawal template;

Attached to the completed order (sent to the designated place of issue) printed: proof of purchase.

The seller does not charge any fees for communication with him using the means of distance communication, and the Client will bear the costs incurred by him in connection with the contract he made with a third party providing his services with a remote communication service.

Customers may use the Store to store their data to facilitate the ordering process. To this end, the Customer should provide the login and password required to access his or her Account. Login and password are a string of characters set by the Customer, who is obliged to keep them secret and protect them from unauthorized access to third parties. The customer has the ability to view, correct, update the data at any time, and after contacting the Customer to delete the Account at any time.

The products offered for sale on the website www. http://furnituremadej.uk/ are for the manufacturer. We make every effort to ensure that they are current and in line with the actual state of the art.

Pictures in the online store are of an illustrative nature. Presented patterns of coloration do not fully reflect the drawing and shade. The colors displayed on the computer monitor may differ from the actual ones. We inform you that the dimensions may differ from the actual ones by about +/- 3cm.

The Seller applies to the Code of Good Practice.

III. Conclusion of contract and realization

Orders can be made 24 hours a day, all days of the year.

In order to place an Order, the Customer should perform at least the following actions (some of which may be repeated):

Please refer to the terms and conditions of the Sale Agreement as well as the information presented here on the properties of the Goods presented on the website of the Store;

To read and accept these Terms;

Add to shopping cart or goods;

Choose the type of delivery;

Choose the type of payment;

Choose the place of issue;

Conclusion of the agreement with the Consumer takes place when the Order is placed.

Execution of the Consumer Order payable for collection takes place immediately, and the payment order is made by wire transfer or through electronic payment system after the payment of the consumer's payment to the Seller's account.

Conclusion of a contract with a customer (not a consumer) occurs at the moment of acceptance of the order by the Seller, as notified to the Customer within 48 hours of placing the order.

Delivery of the Customer's order (not being a consumer) is paid immediately after the conclusion of the contract, and the payment order is made by wire transfer or electronic payment system after the conclusion of the contract and the payment of the customer's payment in the Seller's account.

Realization of the Customer's order may be made conditional upon payment of all or part of the value of the order or obtaining the credit limit of the merchant at least equal to the value of the order or consent of the Seller to send the order for collection (payable on receipt).

Order processing takes place within a maximum of 21 business days, either from postings in your account or by selecting a pickup option.

Delivery times are approximate and may change occasionally.

IV. Delivery of ordered goods

Submission of the subject of the contract takes place within 7 - 21 days or within the date specified on the product card. The run of the term starts when the contract is executed. In some cases, the execution time may be longer.

The Seller undertakes to deliver the Goods without defects.

The purchased item of the contract is accompanied by the sales document (selected by the Customer) to the place of issue specified by the customer in the order, together with the annexes referred to in Part II (General Conditions) 8 pt b).

In the case of damage to the shipment when delivered by the courier service provider, the customer is obliged to prepare a protocol with the courier service provider and inform the online store. This protocol will be forwarded to Customer Service and processed within 30 business days. Acceptance of the delivery by the customer, confirmed by his signature on the delivery form, will be treated as a confirmation of the conformity of the delivery with the order placed.

Any discrepancies in delivery, ex no receipt, invoices, should be reported up to 5 days after delivery.

 The delivery price does not include the goods. Due to the size and weight of the furniture, please organize your collection. KURIER AND OUR WORKER ARE NOT OBLIGED TO HELP WITH THE FURNITURE OF THE FURNITURE.

V. Payment Policy

The Goods and Delivery Costs may only be paid as follows:

Cash (on collection) in the event of delivery of the Goods by the Supplier, by bank transfer or payment to Seller's bank account.

In the case of payments made by transfer or payment to the Seller's bank account, the transfer order must be placed in the transfer title:

- Client's name or business name,

- Order number (indicated in the Order Entry Information in the Store).

VI. Right to withdraw from the contract

The consumer is entitled under Art. 27 Consumer Rights Act - right to withdraw from a distance contract, without giving a reason and without incurring costs, except for the shipping costs.

The term of withdrawal is 14 days from the date of issue of the item.

To maintain the deadline referred to in paragraph 2, it shall be sufficient before the expiry thereof to send a relevant declaration of withdrawal to the consumer.

The consumer may submit:

On the form, the model of which is enclosed in Appendix 2 to the Consumer Rights Act.

In another written form in accordance with the Consumer Rights Act.

The Seller excludes the possibility of submitting a statement of withdrawal in a form other than written.

Declaration of withdrawal should be sent to the following correspondence address or e-mail of the Seller: Strefa Mebli, 34-144 Izdebnik 465, mail: strefamebli@interia.pl

The Seller will promptly confirm to the Consumer on the email (given at the conclusion of the contract and if given in the statement made) receive a withdrawal notice.

In the event of withdrawal, the contract is considered not to be.

The consumer is obliged to immediately return the item that is the subject of the Seller's contract but no later than within 14 days of the date of the contract. It is enough to return the item before it expires.

The consumer refers back to the subject matter of the contract from which he left at his own expense and risk.

The consumer is responsible for reducing the value of the thing being the subject of the contract, resulting from the use of it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the thing.

The Seller shall, without delay, not later than within 14 days of receiving the consumer's waiver notice, return to the consumer payment made by him.

The Seller makes a repayment of the payment using the same method of payment as the Consumer used, unless the Consumer expressly agrees to another payment method that does not involve him at all costs. The Seller shall not be liable for failure to pay or delay the due date if the Consumer, in spite of the summons sent to his / her email address, does not indicate the bank account number to which the payment is to be made or if he fails to provide the Seller with all the data necessary to make the payment. Seller is not liable for failure to pay or delay, if this is due to misrepresentation by the consumer (name, surname, address) or wrong account number.

The seller may refrain from reimbursing the payment received from the Consumer until the item is returned or delivery by the consumer a proof of his return, whichever occurs first.

16. According to Article 38 of the Consumer Rights Act, the consumer is not entitled to withdraw from the contract:

Where the price or remuneration depends on fluctuations in the financial market over which the Seller does not exercise control and which may occur before the expiration of the withdrawal period;

In which the subject of the provision is an unprofessional item, manufactured to the specifications of the consumer or to meet his individual needs;

Where the subject matter is a thing that is quickly spoiled or has a short shelf life;

When the package is opened, it can not be returned for health or hygiene purposes if the packaging has been opened after delivery;

The subject matter of which is the supply of goods which, by their nature, are inseparably linked to other things;

Where the subject matter is audio or visual recordings or computer programs delivered in sealed packaging if the packaging has been opened after delivery;

To provide digital content that is not recorded on a material medium if the performance of the benefit has begun with the express consent of the consumer before the expiration of the withdrawal period and after informing the trader of the loss of the right of withdrawal;

To provide dailies, periodicals or magazines, except for subscription contracts.

A commodity in which the dimension and distribution are changed

Goods subject to withdrawal:

Price group 1 color 04 + 66

Price group 2 material ANTARA color BLACK + RED

Price group 3 is not refundable

Price group 4 is not refundable

Eco leather black color

Pillow patterns 160/1

 

VII. Complaint

 

Seller based on art. 558§1 of the Civil Code completely excludes its liability to Customers (non-Consumers) due to physical defects and legal issues (warranty).

The seller is liable for the defects of the item sold to the Consumer in accordance with the principles set forth in Art. 556 and the next Civil Code (warranty).

Filing a complaint should be sent to: STREFA Mebli, 34-144 Izdebnik 465 or by e-mail: strefamebli@interia.pl

The Goods claim will be processed within 14 days of the date of the complaint. The consumer complaint handling method will be notified by email or telephone.

The Seller informs the Customer about the possibility of using out-of-court ways of handling Goods complaints, among others. By submitting a request for mediation or a request for arbitration to the arbitration court after the conclusion of the complaint proceeding (the application can be downloaded from http://www.uokik.gov.pl/download.php?plik=6223). A list of Permanent Commercial Consumer Courts acting at the Provincial Inspectorates of the Trade Inspection is available at: http://www.uokik.gov.pl/wazne_adresy.php#faq596. Out-of-court redress after complaint proceedings is free.

 

VIII. Privacy policy and personal data security

The Seller's personal databases are administered by the Consumer.

The Seller undertakes to protect personal data in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws of 2014, item 1182, as amended) and the Act of 18 July 2002 on Providing services electronically (ie Journal of Laws of 2013, item 1422). The Customer, when submitting his / her personal data to the Seller, agrees to their processing by the Seller in order to fulfill the order placed. The customer has the ability to view, correct, update and delete personal information at any time.

 

IX. Contact details

In all matters related to making transactions in the Shop, the Customer may contact the Seller in the following manner:

By post at: Strefa Mebli, 34-144 Izdebnik 465

By phone: +48 33 876 31 46 ext. 21, +44 7721097130

Via email:strefamebli@interia.pl

 

X. Final provisions

 

Nothing in these Terms and Conditions is intended to infringe Customer's rights. Neither can it be interpreted as in the case of non-compliance of any part of the Regulations with the applicable law, the Seller declares absolute subordination and application of that right in place of the contested provision of the Regulations.

Regarding changes in the Regulations and their scope, registered Clients will be notified by e-mail (indicated for registration or ordering e-mail). The notice will be sent at least 7 days before the entry into force of the new Regulations.

During the execution of the order and throughout the period of customer's after-sales care, the Regulations accepted by the customer when placing the order apply. This does not apply to the situation when the consumer considers this regulation to be less favorable than the current one and informs the Seller about the current selection as current.

In matters not covered by these Regulations, the applicable legal regulations apply. Disputed issues, if the consumer expresses his will, are resolved through mediation or an arbitration court. In the end the case is settled by a common court.

The Regulations come into force on 25.12.2014.